In individual cases, it can happen that a book deviates from the edition stated. No, we regret that, for organisational reasons, this is not possible. We only offer the goods by despatch.Do you also despatch goods to packing stations? Despatch to a packing station is possible as a basic principle, and we can arrange for this without any problems. Can I follow the status of my package online? Accordingly, you are not able to follow the status of your package online. What should I do if I want to return an article?
We ask you to make a distinction between a complaint and cancellation. This is how a return works in the case of cancellation. You have the right within one month to cancel this contract without specifying reasons.
In this connection, please read through the notice of right of cancellation set out in our terms and conditions of business. In this case, we kindly request you to return the goods to us. In order to assign your return correctly, it is sufficient if our labels are still to be found on the goods or if you enclose an informal letter containing the order number.
This is how a return is handled in the case of a complaint. Under which circumstances do you take back an article?
Within one month following receipt of your goods, you can send them back to us without specifying reasons. In addition, we offer you a 12-month functional guarantee on all articles which are not declared to be defective. This means that If your appliance no longer functions within this 12 month period, you can likewise return it to us. Who bears the cost of the return?
In the case of a complaint, we assume the transport costs. What are your office hours?
On the momox Internet page, you can easily sell articles at a fixed price. Sell easily in 3 steps.
Type or scan in the bar code with your smartphone and establish the value. Send in the article free of charge. For books, no VAT applies. This item is in the category "Books, Comics & Magazines\Books". The seller is "momox_uk" and is located in this country: DE.